Privacy Policy
Hey there! Welcome to Ottagive’s Privacy Policy.
OTTAGIVE currently owns or operates the following: OTTAGIVE.CO and OTTAGIVE.COM, among others. These brands may be updated from time to time by OTTAGIVE without notice.
OTTAGIVE collects information through: (a) its various websites including, but not limited to, www.OTTAGIVE.co and other websites as it may introduce or acquire in the future; (b) various social media accounts and channels including, but not limited to, Facebook, Twitter, Instagram, Pinterest and YouTube; and (c) through our various other messaging, telephone and other forms of communications, mobile technologies, applications and services, in each case, as may be updated by OTTAGIVE from time to time (collectively, the "OTTAGIVE Services"). The privacy practices outlined in this policy are incorporated by reference into the Terms of Use for the OTTAGIVE Services.
This Privacy Policy is current as of the Effective Date. Please consult this Privacy Policy from time to time since OTTAGIVE may, at any time, and without notice, revise this Privacy Policy by updating this posting.
If, at any time, you choose not to accept the terms of this Privacy Policy, you should not access or use OTTAGIVE Services. Please continue reading below for information on how we use and disclose personal information.
What types of Personal Information and related information does OTTAGIVE collect from you?
OTTAGIVE Services
OTTAGIVE collects certain personal information through the OTTAGIVE Services described above - including through our websites, through social media accounts and channels, and via our applications, mobile technologies, telephone discussions, email and other forms of communication. In order for you to place orders, make purchases, complete transactions, interact with OTTAGIVE or have access to certain features of the OTTAGIVE Services, we may require you to register or provide certain personal information. This information may include, but is not limited to, your name, contact information, email address, age or date of birth, payment information, rewards program information, a username and password, or Social Security number.
Purchase and Recipient Information
When making purchases through the OTTAGIVE Services, we may also require you to provide a credit card, billing address and Ottagive message and that you provide information about a recipient or potential recipient of a Ottagive or a purchase you make through the OTTAGIVE Services.
Electronic Fund Transfers (EFTs) and Account Balances
Aikonik LLC d.b.a. Ottagive partners with financial services software company Cybrid Inc. (Cybrid) and banking services provider Cross River Bank (Evolve), member FDIC, to offer you electronic fund transfers and provide you with an Account. By registering for our platform, linking your external bank account, and authorizing any electronic payment, you authorize us to share your identity and banking information with Cybrid and Evolve to support your Account. You also agree to the terms and conditions of Cybrid’s privacy policy, https://cybrid.xyz/privacy-policy, and Cross River Bank’s privacy policy, https://www.crossriver.com/legal/privacy-policy (the “Partner Privacy Terms”). It is your responsibility to ensure that the data you provide to us is accurate and complete, as this is necessary for our partners to process electronic fund transfers on your behalf and provide you with continued access to the Account. The Partner Privacy Terms may be modified from time to time, and the governing versions are incorporated by reference into this Privacy Policy. IT IS YOUR RESPONSIBILITY TO READ AND UNDERSTAND THE PARTNER PRIVACY TERMS BECAUSE THEY CONTAIN TERMS AND CONDITIONS CONCERNING YOUR ACCOUNT WITH US, INCLUDING BUT NOT LIMITED TO USE OF YOUR PERSONAL INFORMATION.
California Privacy Rights.
If you are a resident of the State of California, under the California Consumer Privacy
Act (CCPA), you have the right to request information on how to exercise your disclosure choice options from companies conducting business in California. Specifically,
● Exercising the Right to Know.
You may request, up to twice in a 12-month period, the following about the personal information collected on you in the past 12 months: (a) the categories and specific pieces of personal information we have collected; (b) the categories of sources from which we collected the personal information; (c) the business or commercial purpose for which we collected it; (d) the categories of third parties with whom we shared the personal information; and (e) the categories of personal information about you that we disclosed for a business purpose.
● Exercising the Right to Delete.
You may request that we delete the personal information we have collected from you, subject to certain limitations under applicable law.
● Exercising the Right to Opt-Out from Sale.
You may request to opt out of any “sale” of your personal information that may take place.
● Non-Discrimination.
The CCPA provides that you may not be discriminated against for exercising these rights.
To submit a request to exercise any of the rights described above, you may contact Aikonik LLC d.b.a. Ottagive either by email to support@Ottagive.co or contact us via postal mail, proper postage prepaid, at:
Aikonik LLC
Attn: Your California Privacy Rights
Technology Innovation Center 10437 Innovation Drive, Suite 123
Wauwatosa, WI 53226
Please indicate your preferred method of response to your request (i.e., email or postal mail). All requests sent via postal mail must be labeled “Your California Privacy Rights” on the envelope or postcard and clearly stated on the actual request. For all requests, please include your name, street address (if you would like a response via postal mail), city, state, and zip code. We may need to verify your identity before responding to your request, such as confirming that the email address or contact information used to send the request matches the email address or contact information we have on file. Authentication may be required using a government-issued and valid identification document. We will not accept requests via telephone or fax. We are not responsible for notices that are not properly labeled or sent, or that do not contain complete information.
Social Media Sites
OTTAGIVE may also receive personal information from social media platforms, as well as from people with whom you are friends or otherwise connected on social media platforms. For example, if you access the OTTAGIVE Services through a third-party connection or log in through Instagram, Twitter, Facebook Connect or another third-party service, by "following," "liking," or linking your account to one or more of the OTTAGIVE Services, that third-party may pass information about you to us, including, without limitation, your name, birthday, gender, user ID number, user ID number of your friends, the email address associated with your account, your profile picture, your physical location, your photos, photo likes, photo tags, and an access token to authenticate to the third-party service. We may also collect additional information regarding your hobbies, interests or "likes" that you make available through your profile on the third-party service, any other information that you have permitted the third-party to share with us, and any information you have made public in connection with that service.
If you allow us access to your social media friends list, then your friends' user IDs and your connection to those friends may be used and stored to make your experience more social, and to allow you to invite your friends to use the OTTAGIVE Services. Please consult with the third party's website for further information before you link or connect to the OTTAGIVE Services and on how to control or adjust your privacy settings on that site. OTTAGIVE has no control over such third-party website.
Third Parties
We may supplement the information you provide to us with data we obtain or receive from third parties, such as our affiliates, marketing firms, data vendors or address verification services. For example, if you change your address and fail to advise us, we may verify your address through a third-party address verification company. We may combine information we collect online with information we collect off line.
Mobile Applications
As disclosed upon installation (in case of Android) or prompted for permission (in the case of iOS), our mobile applications may access personal information on your device. For example, when placing an order through our mobile applications you may enter a shipping address from your device's address book or receive birthday reminders for contacts; or if placing an order including an image our application would require access to your device's photo library.
How does OTTAGIVE use Personal Information?
OTTAGIVE may use personal information in order to facilitate your use of the OTTAGIVE Services, including receiving, processing, fulfilling and delivering your purchases. We may use personal information to identify you when you log in to our OTTAGIVE Services, to provide a better experience through the OTTAGIVE Services, or to personalize your experience across the OTTAGIVE Services. We may also use personal information to better understand our customers and to better tailor or enhance our OTTAGIVE Services. For example, we may also use personal information for data analysis and segmentation, understanding our customers across our various platforms and brands, and providing recommendations and reminders for events and other business purposes. We may also use personal information as we believe to be necessary or appropriate to protect our rights, privacy, safety or property, and/or that of our affiliated companies, you or others, and to allow us to pursue available remedies or limit the damages that we may sustain.
OTTAGIVE may send you e-mail communications or promotional offers to an email address, through a device (such as mobile device or applications) or through other contact information provided through the OTTAGIVE Services. We may contact you using information you have entered into the OTTAGIVE Services either recently or in the past regardless of whether you have opted in or out of email marketing messaging.
To the extent you participate with interactive features through the OTTAGIVE Services such as the social media sites, any personal information that you provide may be published in the manner consistent with the interactive feature. For example, if you tag a photo through Instagram with #OTTAGIVE or @OTTAGIVEAPP or @OTTAGIVE, we may repost that photo under @OTTAGIVEAPP or @OTTAGIVE.
To the extent you participate in any sweepstakes, promotions, or contests through the OTTAGIVE Services, any personal information provided by you may be used in accordance with separate or different terms and conditions under the applicable rules of such sweepstakes, promotion or contest, which may differ from this Privacy Policy.
By providing information through the OTTAGIVE Services (including through our mobile applications), you authorize us to share information among our family of websites and mobile applications. Further, certain of the OTTAGIVE Services (including through our mobile applications) allow for cross application authentication, which means that once you log in to one of the OTTAGIVE Services, you may be logged in to any of our other OTTAGIVE Services as well.
Where is Personal Information stored and processed?
By using the OTTAGIVE Services, you acknowledge that your personal information may be stored or processed in the United States or any other country in which OTTAGIVE (or its affiliates) or their respective service providers maintain facilities. This means that we may transfer information we collect about you including personal information to entities across borders to another country or jurisdiction. If you are located within the European Union or other jurisdictions with laws governing data storage or processing that are different from United States laws, please be aware that we may transfer information to a country that does not have the same laws. By using the OTTAGIVE Services, you expressly consent to: (a) the transfer of information to the U.S. or any other country in which OTTAGIVE (or its affiliates) or their respective service providers maintain facilities; and (b) the use and disclosure of information about you as described in this Privacy Policy.
What Non-Personal Information does OTTAGIVE collect?
OTTAGIVE may collect non-personal information from you including, but not limited to, demographic data, location data, browser type, your Internet Service Provider or operating system, the URL of previous OTTAGIVE Services you visited, and your IP address. Unless otherwise required by applicable law, OTTAGIVE may use and share this information, which does not personally identify you, for any purpose, including sharing with our third-party partners, affiliates, agents or service providers for various administrative, analytical and marketing purposes.
We may use your IP address to help diagnose problems with our server, to detect fraud, and to administer the OTTAGIVE Services. We may also use your IP address to assist in attempting to identify you when we feel it is necessary to enforce compliance with this Privacy Policy or the Terms of Use, to protect the OTTAGIVE Services, systems, information, employees, business partners, service providers, users, customers or others or as may be required by law enforcement.
What are cookies, clear GIFs and other similar technologies and how does OTTAGIVE use them?
Cookies: We may collect information from you by using cookies. A "cookie" is a small text file stored on your computer containing information about you. Cookies help us analyze web traffic, provide user data for a particular webpage, and allow web applications to be adapted for you as an individual. This helps us tailor our operations to your specific needs and preferences by gathering and remembering information about your preferences. Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting our cookies, please follow your Internet browser's steps for doing so. However, if you do disable cookies, you may not be able to take full advantage of all our online features or access certain sections of our OTTAGIVE Services, including the checkout and in-app purchases.
Clear GIFs: We, or our third-party partners, affiliates, agents or service providers, may collect information from you by using clear GIFs. A "clear GIF" or graphics interchange format (also known as pixel tags, single pixel GIFs, web beacons or action tags) help us or a third-party measure advertising effectiveness. Clear GIFs help us manage content on the OTTAGIVE Services by informing us of what content is effective. Further, clear GIFs may be used: (i) in HTML based emails to let us know which emails have been opened by recipients; (ii) to record when products have been ordered through the OTTAGIVE Services; and (iii) to track the visitor traffic through the OTTAGIVE Services. Among other reasons, these clear GIFs allow us to measure the usage of each of the OTTAGIVE Services by our visitors and the effectiveness of certain communications and marketing campaigns. The main differences between a cookie and a clear GIF are that clear GIFs are invisible on a web page and are much smaller.
Mobile Analytics: We utilize third-party analytics technology in our mobile applications which tracks usage and interactions within our mobile applications. This information helps provide insight into the use of such mobile applications and assists with our further improvement and development associated with the mobile application and OTTAGIVE Services.
Affiliate Tracking: You may purchase products from us through a link associated with our affiliate program. Our affiliate program allows participating website publishers, bloggers and other organizations ("Affiliates") to display links on their respective websites which direct customers to the OTTAGIVE Services.
Other Technologies: Since new technologies are being developed every day, we may introduce or utilize new technologies in the future in a manner consistent with this policy and generally applicable industry standards. Further, additional disclosures or requests for permission may be presented through the use of such new technologies at the time of such use. For example, you may receive a request from a mobile application to enable sharing of information through your device.
How does OTTAGIVE collect and use location-based data?
When you access the OTTAGIVE Services by or through a mobile device or application, we may access, collect, monitor and/or remotely store "location data," which may include GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the OTTAGIVE Services. We may also be able to determine your general geographic location (i.e., city or town and state) through your IP address. You may control whether location data is shared with us through your mobile device, application or browser settings. Some features of the OTTAGIVE Services, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
When does OTTAGIVE share Personal Information with third parties?
OTTAGIVE shares your personal information in the manner described below.
OTTAGIVE Affiliates: OTTAGIVE may share personal information with its affiliated companies, including those referenced herein and those subsequently acquired by OTTAGIVE or its affiliated companies.
OTTAGIVE Partners: OTTAGIVE shares information with our OTTAGIVE Partners for the purposes of fulfilling and delivering your purchases. These OTTAGIVE Partners may contact you or the recipient relating to your purchases. The OTTAGIVE Partners are a network of independently owned and operated service providers, whose privacy practices may differ. OTTAGIVE may provide certain marketing services on behalf of the OTTAGIVE Partners. On some occasions, the recipient may be contacted by OTTAGIVE Partners. To maintain our high-quality standards, we may contact recipients to ensure satisfaction with their interactions with OTTAGIVE Partners.
OTTAGIVE Third Parties: OTTAGIVE may share, store and process your information with third parties who act as our agents, suppliers, vendors, contractors, subcontractors or service providers (collectively, "OTTAGIVE Third Parties"). The OTTAGIVE Third Parties may include stores, as well as payment processors, mentioned above. You acknowledge that the collection, transfer, management, storage, and processing of personal information may be undertaken by these OTTAGIVE Third Parties for the fulfillment of OTTAGIVE Services and other OTTAGIVE business purposes. The OTTAGIVE Third Parties are given the information they need to perform their designated functions.
Third-party Links: The OTTAGIVE Services may contain links to third-party sites that OTTAGIVE does not own or operate, and such third parties may provide other goods or services. We provide links to these third parties as a convenience to you. These links are not intended as an endorsement of or referral to the linked third-party goods or services. We recommend you carefully read the privacy policy, notices and terms of use of any the other sites that you visit. We do not have any control over such services and, therefore, we assume no responsibility or liability for the manner in which the organizations that operate such linked sites collect, use or disclose, secure or otherwise treat you or your personal information.
Partner Programs: If you are directed to OTTAGIVE or the OTTAGIVE Services through a third party, we may share certain information back with that third party, which may include information such as name, email and value of purchase depending on the type of relationship. For example, if you purchased or use a voucher from a group buying or flash deal website, we may share information regarding the order in which such voucher was redeemed. If you placed an order utilizing an Affiliate link, as described above, we may share information about you or your order with such Affiliate.
Direct Marketing Companies: From time to time we may disclose certain information (names, phone numbers, email addresses, and non-sensitive transactional information such as your purchase history, amounts paid and products ordered) to direct marketing companies for trade or rental purposes.
OTTAGIVE Business and Legal / Mergers and Acquisitions: There may be business or legal reasons to disclose personal information. As an example, we may transfer information we have about you to third parties in connection with an actual or potential merger, consolidation, acquisition, reincorporation, sale/divestiture, acquisition or other similar transaction involving all or part of our company or any affiliate, or as part of a corporate reorganization or stock sale or other change in corporate control. If we undergo such a business transition, personal information may be one of the assets that may be shared or transferred as part of the business transition and used by such third-party as though such third-party were OTTAGIVE.
Law Enforcement/Government Requests/Other: We may be required by law to provide personal information to law enforcement, a government agency or in response to a search warrant, subpoena or other legally valid inquiry or order, or to an investigative body or civil litigant including emergency situations. We may also disclose personal information when we believe in good faith that disclosure is necessary to comply with relevant laws, for the establishment, exercise or defense of legal claims, to prevent and address fraud and other illegal activity, to prevent death or imminent bodily harm, or to protect or defend the rights, property or safety of our users, others and ourselves.
What are your choices regarding marketing communications?
Email Marketing
You may opt out of receiving email or text marketing promotions from the OTTAGIVE family of brands by following the unsubscribe instructions in the applicable promotion you received or by contacting OTTAGIVE at the address listed below.
Text and Mobile Applications
To the extent you are receiving SMS Messaging from a member of the OTTAGIVE family of brands, you may opt out of receiving SMS messaging by replying to any message we send you with the word "STOP" or contacting us. To the extent you receive notifications from any of our applications, you may opt out of receiving push notifications on your mobile device through your account and device settings.
NOTE: Please allow up to ten (10) business days for us to process your request. If you make a purchase through an OTTAGIVE Service, you may be opted back in to our marketing communications for all of our brands until you opt out or unsubscribe once again. We may continue to send you transactional or operational communications.
What measures does OTTAGIVE take to ensure the security of this Personal Information?
We use procedural and technological security measures which are reasonably designed to help protect personal information from unauthorized access or disclosure, consistent with industry standards.
We use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. However, it is always possible that third parties will unlawfully intercept or access transmissions or defeat these measures. Therefore, we do not promise and cannot guarantee (and thus you should not expect) that personal information will never be viewed or used by others.
How does OTTAGIVE treat personal information related to children?
Our OTTAGIVE Services are not directed at children under the age of 18, and we do not knowingly collect personal information from anyone under 18. Indeed, to make a purchase through the OTTAGIVE Services, you must be at least 18 years old and have a valid credit card or bank account in your name. Children should always get permission from their parents before providing any information about themselves online, to us, or to anyone else. If parents believe their minor children have accessed the OTTAGIVE Services and provided their personal information, please contact us.
How do you contact OTTAGIVE if you have a question or concern regarding this Privacy Policy?
OTTAGIVE takes your privacy concerns seriously. If you have questions regarding this Privacy Policy, please contact us at:
info@ottagive.co with the Subject: “Privacy Policy”
OR
Aikonik, LLC
10437 Innovation Dr.
Wauwatosa, WI 53226
Attn: Privacy Policy