Privacy Policy

Hey there! Welcome to Ottagive’s Privacy Policy.

OTTAGIVE currently owns or operates the following: OTTAGIVE.CO and OTTAGIVE.COM, among others. These brands may be updated from time to time by OTTAGIVE without notice.

OTTAGIVE collects information through: (a) its various websites including, but not limited to, www.OTTAGIVE.co and other websites as it may introduce or acquire in the future; (b) various social media accounts and channels including, but not limited to, Facebook, Twitter, Instagram, Pinterest and YouTube; and (c) through our various other messaging, telephone and other forms of communications, mobile technologies, applications and services, in each case, as may be updated by OTTAGIVE from time to time (collectively, the "OTTAGIVE Services"). The privacy practices outlined in this policy are incorporated by reference into the Terms of Use for the OTTAGIVE Services.

This Privacy Policy is current as of the Effective Date. Please consult this Privacy Policy from time to time since OTTAGIVE may, at any time, and without notice, revise this Privacy Policy by updating this posting.

If, at any time, you choose not to accept the terms of this Privacy Policy, you should not access or use OTTAGIVE Services. Please continue reading below for information on how we use and disclose personal information.

What types of Personal Information and related information does OTTAGIVE collect from you?

OTTAGIVE Services

OTTAGIVE collects certain personal information through the OTTAGIVE Services described above - including through our websites, through social media accounts and channels, and via our applications, mobile technologies, telephone discussions, email and other forms of communication. In order for you to place orders, make purchases, complete transactions, interact with OTTAGIVE or have access to certain features of the OTTAGIVE Services, we may require you to register or provide certain personal information. This information may include, but is not limited to, your name, contact information, email address, age or date of birth, payment information, rewards program information, a username and password, or Social Security number.

Purchase and Recipient Information

When making purchases through the OTTAGIVE Services, we may also require you to provide a credit card, billing address and Ottagive message and that you provide information about a recipient or potential recipient of a Ottagive or a purchase you make through the OTTAGIVE Services.

Electronic Fund Transfers (EFTs) and Account Balances

Aikonik LLC d.b.a. Ottagive partners with financial services software company Cybrid Inc. (Cybrid) and banking services provider Cross River Bank (Evolve), member FDIC, to offer you electronic fund transfers and provide you with an Account. By registering for our platform, linking your external bank account, and authorizing any electronic payment, you authorize us to share your identity and banking information with Cybrid and Evolve to support your Account. You also agree to the terms and conditions of Cybrid’s privacy policy, https://cybrid.xyz/privacy-policy, and Cross River Bank’s privacy policy, https://www.crossriver.com/legal/privacy-policy (the “Partner Privacy Terms”). It is your responsibility to ensure that the data you provide to us is accurate and complete, as this is necessary for our partners to process electronic fund transfers on your behalf and provide you with continued access to the Account. The Partner Privacy Terms may be modified from time to time, and the governing versions are incorporated by reference into this Privacy Policy. IT IS YOUR RESPONSIBILITY TO READ AND UNDERSTAND THE PARTNER PRIVACY TERMS BECAUSE THEY CONTAIN TERMS AND CONDITIONS CONCERNING YOUR ACCOUNT WITH US, INCLUDING BUT NOT LIMITED TO USE OF YOUR PERSONAL INFORMATION.

California Privacy Rights

If you are a resident of the State of California, under the California Consumer Privacy Act (CCPA), you have the right to request information on how to exercise your disclosure choice options from companies conducting business in California.

• Exercising the Right to Know: You may request, up to twice in a 12-month period, information about the personal information collected about you.
• Exercising the Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain limitations under applicable law.
• Exercising the Right to Opt-Out from Sale: You may request to opt out of any “sale” of your personal information that may take place.
• Non-Discrimination: The CCPA provides that you may not be discriminated against for exercising these rights.

To submit a request to exercise any of the rights described above, you may contact Aikonik LLC d.b.a. Ottagive either by email to support@Ottagive.co or contact us via postal mail, proper postage prepaid, at:

Please indicate your preferred method of response to your request. All requests sent via postal mail must be labeled “Your California Privacy Rights” on the envelope or postcard and clearly stated on the actual request. For all requests, please include your name, street address if you would like a response via postal mail, city, state, and zip code. We may need to verify your identity before responding to your request.

Social Media Sites

OTTAGIVE may also receive personal information from social media platforms, as well as from people with whom you are friends or otherwise connected on social media platforms. For example, if you access the OTTAGIVE Services through a third-party connection or log in through Instagram, Twitter, Facebook Connect or another third-party service, that third-party may pass information about you to us.

If you allow us access to your social media friends list, then your friends' user IDs and your connection to those friends may be used and stored to make your experience more social, and to allow you to invite your friends to use the OTTAGIVE Services. Please consult with the third party's website for further information before you link or connect to the OTTAGIVE Services.

Third Parties

We may supplement the information you provide to us with data we obtain or receive from third parties, such as our affiliates, marketing firms, data vendors or address verification services. We may combine information we collect online with information we collect offline.

Mobile Applications

As disclosed upon installation or prompted for permission, our mobile applications may access personal information on your device. For example, when placing an order through our mobile applications you may enter a shipping address from your device's address book or receive birthday reminders for contacts.

How does OTTAGIVE use Personal Information?

OTTAGIVE may use personal information in order to facilitate your use of the OTTAGIVE Services, including receiving, processing, fulfilling and delivering your purchases. We may use personal information to identify you when you log in, provide a better experience, personalize your experience, better understand our customers, and improve our services.

OTTAGIVE may send you email communications or promotional offers to an email address, through a device, or through other contact information provided through the OTTAGIVE Services.

To the extent you participate with interactive features through the OTTAGIVE Services such as social media sites, any personal information that you provide may be published in a manner consistent with the interactive feature.

Where is Personal Information stored and processed?

By using the OTTAGIVE Services, you acknowledge that your personal information may be stored or processed in the United States or any other country in which OTTAGIVE or its affiliates or service providers maintain facilities.

What Non-Personal Information does OTTAGIVE collect?

OTTAGIVE may collect non-personal information from you including, but not limited to, demographic data, location data, browser type, Internet Service Provider or operating system, the URL of previous OTTAGIVE Services you visited, and your IP address.

We may use your IP address to help diagnose problems with our server, detect fraud, administer the OTTAGIVE Services, enforce compliance with this Privacy Policy or Terms of Use, and protect our systems, users, and partners.

Cookies, Clear GIFs, and Similar Technologies

Cookies

We may collect information from you by using cookies. A cookie is a small text file stored on your computer containing information about you. Cookies help us analyze web traffic and tailor our operations to your preferences.

Clear GIFs

We, or our third-party partners, affiliates, agents or service providers, may collect information from you by using clear GIFs. These help us measure advertising effectiveness, email engagement, product orders, and visitor traffic.

Mobile Analytics

We utilize third-party analytics technology in our mobile applications which tracks usage and interactions within our mobile applications.

Affiliate Tracking

You may purchase products from us through a link associated with our affiliate program. Our affiliate program allows participating website publishers, bloggers, and other organizations to display links directing customers to the OTTAGIVE Services.

Other Technologies

Since new technologies are being developed every day, we may introduce or utilize new technologies in the future in a manner consistent with this policy and generally applicable industry standards.

How does OTTAGIVE collect and use location-based data?

When you access the OTTAGIVE Services through a mobile device or application, we may access, collect, monitor and/or remotely store location data, which may include GPS coordinates or similar information regarding your mobile device.

When does OTTAGIVE share Personal Information with third parties?

OTTAGIVE Affiliates

OTTAGIVE may share personal information with its affiliated companies, including those referenced herein and those subsequently acquired by OTTAGIVE or its affiliated companies.

OTTAGIVE Partners

OTTAGIVE shares information with our OTTAGIVE Partners for the purposes of fulfilling and delivering your purchases. These partners may contact you or the recipient relating to your purchases.

OTTAGIVE Third Parties

OTTAGIVE may share, store and process your information with third parties who act as our agents, suppliers, vendors, contractors, subcontractors or service providers.

Third-party Links

The OTTAGIVE Services may contain links to third-party sites that OTTAGIVE does not own or operate. We recommend you carefully read the privacy policy, notices, and terms of use of any other sites you visit.

Partner Programs

If you are directed to OTTAGIVE through a third party, we may share certain information back with that third party, which may include information such as name, email, and value of purchase depending on the relationship.

Direct Marketing Companies

From time to time we may disclose certain information to direct marketing companies for trade or rental purposes.

OTTAGIVE Business and Legal / Mergers and Acquisitions

There may be business or legal reasons to disclose personal information, including in connection with an actual or potential merger, consolidation, acquisition, reincorporation, sale, divestiture, corporate reorganization, or similar transaction.

Law Enforcement / Government Requests / Other

We may be required by law to provide personal information to law enforcement, a government agency, or in response to a search warrant, subpoena, legally valid inquiry, or order.

What are your choices regarding marketing communications?

Email Marketing

You may opt out of receiving email or text marketing promotions from the OTTAGIVE family of brands by following the unsubscribe instructions in the applicable promotion or by contacting OTTAGIVE.

Text and Mobile Applications

To the extent you are receiving SMS Messaging from a member of the OTTAGIVE family of brands, you may opt out by replying to any message we send you with the word "STOP" or contacting us.

NOTE: Please allow up to ten (10) business days for us to process your request. We may continue to send you transactional or operational communications.

What measures does OTTAGIVE take to ensure the security of this Personal Information?

We use procedural and technological security measures which are reasonably designed to help protect personal information from unauthorized access or disclosure, consistent with industry standards.

We use encryption, passwords, and physical security measures to help protect your personal information. However, we do not promise and cannot guarantee that personal information will never be viewed or used by others.

How does OTTAGIVE treat personal information related to children?

Our OTTAGIVE Services are not directed at children under the age of 18, and we do not knowingly collect personal information from anyone under 18.

How do you contact OTTAGIVE if you have a question or concern regarding this Privacy Policy?

OTTAGIVE takes your privacy concerns seriously. If you have questions regarding this Privacy Policy, please contact us at:

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